📄️ Getting Started
Learn how to set up and start using the Ecomplify Dashboard to manage your online store.
📄️ Signing In
How to create your seller account, verify it, stay signed in, and get back in when something goes wrong.
📄️ Orders Management
Manage and track all your customer orders from a single interface.
📄️ Shipping an Order
Booking a courier, printing the paperwork, tracking the parcel, and what happens when delivery fails. All of this lives in the Shipping & Fulfillment card on the order page.
📄️ Product Management
Add, edit, and organize your product catalog with powerful management tools.
📄️ 商品系列
将您的商品整理成精选系列，帮助顾客轻松发现商品。
📄️ Customer Management
Manage and view customer information from the Customer Directory.
📄️ Analytics
Track your store's performance with comprehensive web traffic and sales analytics.
📄️ Action Replay
Action Replay records what real visitors do on your storefront and lets you watch it back like a video. Use it to see where shoppers hesitate, which page loses them, and why a cart was abandoned.
📄️ Marketing
Drive sales with discount codes, promotional offers, and marketing tools.
📄️ Blog
Create and manage blog content to drive traffic and engage customers.
📄️ Design & Themes
Customize the look and feel of your storefront to match your brand identity.
📄️ Social Media Posts
Schedule and automatically publish marketing posts to Facebook, Instagram, X (Twitter), Threads and LinkedIn straight from your dashboard.
📄️ Theme Editor
Build your storefront pages visually — drag sections into place, change their settings, preview on desktop and mobile, and publish when you're happy.
📄️ AI Connector
Connect AI tools like Claude Code, Cursor, ChatGPT or Kimi to your shop and let them design pages, manage products, upload photos, write blogs and publish changes — all through a secure, revocable token.
📄️ Shop Settings
Configure every aspect of your store from the comprehensive Shop Settings section.
📄️ Staff & Permissions
Give other people access to your shop's dashboard, and control exactly which sections they can see.
📄️ 弃购购物车挽回
通过自动向未完成结账、将商品留在购物车中的客户发送挽回邮件，找回流失的销售额。
📄️ 搜索分析
了解客户如何在您的店铺中进行搜索，并基于真实搜索数据优化您的商品目录。请从仪表盘侧边栏进入搜索分析。
📄️ Product Recommendations
Boost sales with intelligent product recommendations powered by OpenSearch. The recommendation engine suggests relevant products to customers based on their browsing behavior and purchase history.
📄️ Connect Your Domain
This page explains how to give your store its own web address. It is written for everyone — you do not need any technical knowledge. Go to Shop Settings > Domain in the dashboard to follow along.
📄️ Shipping
Shipping is managed in two places in the dashboard. Shipping Settings is where you set your warehouse address, create shipping zones with rates, set a free shipping threshold, and define your return policy. Shipping Providers is where you connect carrier accounts (FedEx, UPS, USPS, DHL Express, Shiprocket, Delhivery, and more) for live rates at checkout, shipping labels, and automatic tracking updates. Together, these settings decide which shipping options your customers see and how much they pay.
📄️ Returns & Exchanges
Everything that decides whether a customer can return something, how much they get back, and what you have to do about it.
📄️ Reviews
The Reviews page is where you manage the ratings and reviews customers leave on your products. New reviews arrive as "Pending" and are not shown on your store until you approve them. From this page you can read each review, approve it, reject it, or delete it.
📄️ Email
Ecomplify can send automatic emails for you — order confirmations to your customers, and daily summaries to you. Two pages control this: Email Provider Settings (how emails are sent) and Email Templates (what the emails say). This page explains both.
📄️ 账单与套餐
账单部分用于管理您的 Ecomplify 套餐、支付发票以及充值 AI 积分。Ecomplify 永久免费 — 如果试用期或付费套餐结束，您的商店将继续在免费套餐上运行。升级可解锁更多功能；您在此处的任何操作都不会导致商店下线。
📄️ 您的账户
您的 Ecomplify 账户与您的商店是相互独立的——它是您用于登录管理后台的账号。有两个页面用于管理账户：我的资料（您的个人信息、密码和账户删除）和活跃会话（您已登录的设备）。
📄️ 最近活动
记录谁对您的店铺进行了哪些更改。当某些内容看起来不一样、您需要知道是谁改动的，或者员工询问某个商品发生了什么变化时，这非常有用。
📄️ Privacy & GDPR
Every Ecomplify storefront comes with built-in privacy tools: a cookie consent banner, tracking that respects visitors' choices, and self-service pages where customers can download or delete their data. Everything on this page is automatic — it works on every theme with nothing to enable.