📄️ Getting Started
Learn how to set up and start using the Ecomplify Dashboard to manage your online store.
📄️ Signing In
How to create your seller account, verify it, stay signed in, and get back in when something goes wrong.
📄️ Orders Management
Manage and track all your customer orders from a single interface.
📄️ Expédier une commande
Réserver un transporteur, imprimer les documents, suivre le colis, et savoir ce qui se passe en cas d'échec de livraison. Tout cela se trouve dans la carte Expédition et traitement de la page de commande.
📄️ Product Management
Add, edit, and organize your product catalog with powerful management tools.
📄️ Collections
Organize your products into curated collections to help customers discover items easily.
📄️ Customer Management
Manage and view customer information from the Customer Directory.
📄️ Analytics
Track your store's performance with comprehensive web traffic and sales analytics.
📄️ Action Replay
Action Replay records what real visitors do on your storefront and lets you watch it back like a video. Use it to see where shoppers hesitate, which page loses them, and why a cart was abandoned.
📄️ Marketing
Drive sales with discount codes, promotional offers, and marketing tools.
📄️ Blog
Create and manage blog content to drive traffic and engage customers.
📄️ Design & Themes
Customize the look and feel of your storefront to match your brand identity.
📄️ Social Media Posts
Schedule and automatically publish marketing posts to Facebook, Instagram, X (Twitter), Threads and LinkedIn straight from your dashboard.
📄️ Theme Editor
Build your storefront pages visually — drag sections into place, change their settings, preview on desktop and mobile, and publish when you're happy.
📄️ AI Connector
Connect AI tools like Claude Code, Cursor, ChatGPT or Kimi to your shop and let them design pages, manage products, upload photos, write blogs and publish changes — all through a secure, revocable token.
📄️ Shop Settings
Configure every aspect of your store from the comprehensive Shop Settings section.
📄️ Staff & Permissions
Give other people access to your shop's dashboard, and control exactly which sections they can see.
📄️ Récupération des paniers abandonnés
Récupérez les ventes perdues en envoyant automatiquement des e-mails de relance aux clients qui ont laissé des articles dans leur panier sans finaliser leur commande.
📄️ Analyse des recherches
Comprenez comment les clients effectuent des recherches dans votre boutique et optimisez votre catalogue de produits à partir de données de recherche réelles. Accédez à Analyse des recherches depuis la barre latérale du tableau de bord.
📄️ Product Recommendations
Boost sales with intelligent product recommendations powered by OpenSearch. The recommendation engine suggests relevant products to customers based on their browsing behavior and purchase history.
📄️ Connect Your Domain
This page explains how to give your store its own web address. It is written for everyone — you do not need any technical knowledge. Go to Shop Settings > Domain in the dashboard to follow along.
📄️ Shipping
Shipping is managed in two places in the dashboard. Shipping Settings is where you set your warehouse address, create shipping zones with rates, set a free shipping threshold, and define your return policy. Shipping Providers is where you connect carrier accounts (FedEx, UPS, USPS, DHL Express, Shiprocket, Delhivery, and more) for live rates at checkout, shipping labels, and automatic tracking updates. Together, these settings decide which shipping options your customers see and how much they pay.
📄️ Returns & Exchanges
Everything that decides whether a customer can return something, how much they get back, and what you have to do about it.
📄️ Reviews
The Reviews page is where you manage the ratings and reviews customers leave on your products. New reviews arrive as "Pending" and are not shown on your store until you approve them. From this page you can read each review, approve it, reject it, or delete it.
📄️ E-mail
Ecomplify peut envoyer des e-mails automatiques à votre place — des confirmations de commande à vos clients et des récapitulatifs quotidiens pour vous. Deux pages contrôlent cela : Paramètres du fournisseur d'e-mail (comment les e-mails sont envoyés) et Modèles d'e-mail (ce que disent les e-mails). Cette page explique les deux.
📄️ Facturation et forfaits
La section Facturation vous permet de gérer votre forfait Ecomplify, de payer vos factures et de recharger vos crédits IA. Ecomplify est gratuit pour toujours — si un essai ou un forfait payant prend fin, votre boutique continue de fonctionner avec le forfait Gratuit. La mise à niveau débloque davantage de fonctionnalités ; rien de ce que vous faites ici ne peut mettre votre boutique hors ligne.
📄️ Your Account
Your Ecomplify account is separate from your shops — it is the login you use to access the dashboard. Two pages manage it: My Profile (your personal details, password and account deletion) and Active Sessions (the devices you are logged in on).
📄️ Recent Activities
A record of who changed what in your shop. Useful when something looks different and you need to know who changed it, or when a staff member asks what happened to a product.
📄️ Confidentialité et RGPD
Chaque boutique en ligne Ecomplify est dotée d'outils de confidentialité intégrés : une bannière de consentement aux cookies, un suivi qui respecte les choix des visiteurs et des pages en libre-service où les clients peuvent télécharger ou supprimer leurs données. Tout ce qui est décrit sur cette page est automatique — cela fonctionne sur tous les thèmes, sans rien à activer.